FAQs
Answers at your fingertips
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- About ABLE
- Account Management
- Additional Tax Benefits and Penalties
- ALR
- Banking and Investments
- Contributions and Withdrawals
- Eligibility
- Getting Started with ABLE
- Gifting
- Prepaid Card
- Recurring Contributions
- Rollover
- Successors and Estates
- Tax Credit
- Where can I use the ABLE Prepaid Card?
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The ABLE Visa® Prepaid Card can be used everywhere Visa debit cards are accepted, both online and in-store.
- Does the ABLE Prepaid Card have any fraud protection or security features?
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Yes. Once you receive your ABLE Visa® Prepaid Card, you can log in and set up customized restrictions on certain spending categories. You can also turn on text message alerts to notify you of a range of activity on your card.*
*Standard text message rates, fees, and charges may apply.
- How do I set limits on my ABLE Prepaid Card?
- The ABLE Visa® Prepaid Card administrator can customize where the card can and can’t be used to make purchases. Settings can be adjusted to allow or block categories of spending and even block specific sellers. You can also turn on SMS alerts to notify you of a range of activity on your card.* Your... Read more
- How can I use the ABLE Prepaid Card to track expenses?
- The ABLE Visa® Prepaid Card makes tracking your account expenses simple. Once you get your card, you’ll be able to log in to your Prepaid Card dashboard and see all your spending over time. You can mark transactions as “Qualified” and even upload receipts or personal notes to make reporting things... Read more
- How can I challenge a transaction on my ABLE Prepaid Card?
- In case of errors or questions about your card account, please contact True Link as soon as possible at 1-888-219-9054. Alternatively, you can write True Link Financial, Inc., at PO Box 581, San Francisco, CA 94104. True Link must allow you to report the potential error for up to 120 days after the... Read more
- How long does it take to put money on the ABLE Prepaid Card?
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Moving money to your card is similar to a withdrawal via ACH. It typically takes 2–5 business days for your money to be loaded onto your card.
- Is there an extra fee for the ABLE Prepaid Card?
- Yes. We know our ABLE savers use their accounts differently from one another. Some are using their accounts to pay for their everyday living expenses. Others are saving up for larger purchases, like a down payment on a home, that will take years of saving to achieve. The ABLE Visa® Prepaid Card fee... Read more
- Will a credit check be performed when I apply for the ABLE Prepaid Card?
- No. A credit check is not required to open an ABLE Visa® Prepaid Card. However, the federal government does require True Link to verify the identity of each cardholder who opens an account. When a Prepaid Card is opened, True Link will ask for the following information to attempt to verify the... Read more
- Can I get cash or use the ABLE Prepaid Card at an ATM?
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No. Your card cannot be used to get cash or withdraw money from ATMs.
- What happens if I try to spend more than my ABLE Prepaid Card balance?
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If there are not enough funds on the ABLE Visa® Prepaid Card to cover a purchase, the transaction will simply be declined. There are no overdraft fees whatsoever.
