
FAQs
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- About ABLE
- Account Management
- Additional Tax Benefits and Penalties
- ALR
- Banking and Investments
- Contributions and Withdrawals
- Eligibility
- Getting Started with ABLE
- Gifting
- Prepaid Card
- Recurring Contributions
- Rollover
- Successors and Estates
- Tax Credit
- What is the ABLE Visa® Prepaid Card?
- Simply put, with the ABLE Visa® Prepaid Card you can load a prepaid card with money from your account and use it for eligible expenses whenever and wherever you want — either online or in-store. With the prepaid card you can: Make purchases everywhere Visa is accepted Add funds from your ABLE... Read more
- Is money on the prepaid card counted as an asset for benefits?
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Just like the funds in your ABLE account, the funds on your ABLE Visa® Prepaid Card do not count as assets for state or federal benefits.
- How do I sign up for an ABLE Prepaid Card?
- In just a few steps you can sign up to receive an ABLE Visa Prepaid Card. After you’ve registered, it takes about 6-8 business days to receive your card in the mail. For any subsequent cards, you may opt to pay for expedited shipping, which takes 2-4 business days. Then, once your card is... Read more
- Can an ALR and a beneficiary both have an ABLE Prepaid Card?
- If you’re the Authorized Legal Representative (ALR) for someone, you can order a card for yourself to make purchases for the beneficiary, a card for the beneficiary, or both. Each ABLE Visa® Prepaid Card has its own balance and spending controls, so you decide how funds will be used. The... Read more
- Who is True Link?
- True Link Financial, Inc. is a financial technology company that powers the ABLE Visa® Prepaid Card features and services. Hawai'i ABLE partnered with True Link to give cardholders access to custom features and controls. Cardholders have the option to set up restrictions on certain spending... Read more
- Why do I have to go to a different website to load the card?
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Even though your prepaid card can only be pre-loaded with funds from your ABLE account, it is not linked directly to your funds. True Link and Sunrise Banks N.A. issue and manage the card and features and allow you to add your ABLE funds to the card from your ABLE account.
- How do I load the ABLE Prepaid Card?
- The ABLE Visa® Prepaid Card offers a convenient way for beneficiaries and Authorized Legal Representatives (also known as ALRs) to spend funds from their ABLE accounts. Here’s how to fund your ABLE Visa Prepaid Card: Log in to your account Then initiate a withdrawal directly to your Prepaid Card... Read more
- How often can I reload the card?
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There is no limit to the number of times you can reload your card on a given day or month; however, withdrawals from the ABLE account to any ABLE cards may not exceed $5,000 per day and $20,000 per month.
- Can I move money from the ABLE Prepaid Card back into my account?
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No. Once money is moved from your account onto your ABLE Visa® Prepaid Card, it cannot be moved back into your ABLE account.
- What can I purchase with ABLE Prepaid Card funds?
- You can use your ABLE Visa® Prepaid Card anywhere Visa is accepted, including for online bill-pay. Your card can be used for anything; however, if you use the card to pay for something that is not a qualified expense, there may be penalties on the earnings. Also, keep in mind that in addition to... Read more