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FAQs

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How do I open a Hawai'i ABLE account?
The easiest way to create a Hawai'i ABLE Savings Plan account is to do so through our secure online portal. You’ll need about 15 minutes and $25 to get started. You (or your Authorized Legal Representative) will need to provide some basic information, including your full name, contact information,... Read more
Can an ALR and a beneficiary both have an ABLE Prepaid Card?
If you’re the Authorized Legal Representative (ALR) for someone, you can order a card for yourself to make purchases for the beneficiary, a card for the beneficiary, or both. Each ABLE Visa® Prepaid Card has its own balance and spending controls, so you decide how funds will be used. The... Read more
Will a credit check be performed when I apply for the ABLE Prepaid Card?
No. A credit check is not required to open an ABLE Visa® Prepaid Card. However, the federal government does require True Link to verify the identity of each cardholder who opens an account. When a Prepaid Card is opened, True Link will ask for the following information to attempt to verify the... Read more
How does the ABLE Prepaid Card fee get paid?
Fees for your ABLE Visa® Prepaid Card are deducted from the card’s available balance and not your ABLE account. If the card balance is insufficient to cover the monthly fee, the True Link system will charge the fee at the regular time and True Link will recoup the fee when the next deposit is made... Read more
Can organizations manage an ABLE account?
Yes. ABLE accounts make it possible for organizations (like service providers, professional guardians, or representative payees) to act as an Authorized Legal Representative (ALR) and manage multiple Hawai'i ABLE accounts. It is up to the person with a disability to decide if they want an... Read more