FAQs
Answers at your fingertips
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- About ABLE
- Account Management
- Additional Tax Benefits and Penalties
- ALR
- Banking and Investments
- Contributions and Withdrawals
- Eligibility
- Getting Started with ABLE
- Gifting
- Prepaid Card
- Recurring Contributions
- Rollover
- Successors and Estates
- Tax Credit
- How do I set up direct deposits?
- You can contribute to your Hawai'i ABLE account using fast, secure direct deposits from either the Social Security Administration or your paycheck. Complete the setup process in three simple steps: Log in to your Hawai'i ABLE account and click on “Payroll direct deposit” on the Total Balance... Read more
- How do I connect more than one bank account to a Hawai'i ABLE account?
- Adding an additional bank account is simple. Once you’re logged in to your Hawai'i ABLE account dashboard, find the “Accounts” section in your profile and click on “Add a new bank account.” Follow the steps to connect a new bank account associated with either the name of the beneficiary or the... Read more
- How do I add another ABLE account?
- If you would like to manage multiple Hawai'i ABLE accounts for different beneficiaries (i.e. an ABLE account for yourself and your child), you can add a new account in two ways. Logged out, from the sign-up page: Go to the Hawai’i ABLE Savings Program website to sign up for a new ABLE account.... Read more
- Where can I find my Hawai'i ABLE account number?
- To find your account number, log in to your Hawai'i ABLE account, click on the beneficiary (if you have more than one), go to “Settings” on the upper right side of the page, select “Account Information,” then click show next to “Account Number.” Other information specific to the beneficiary and... Read more
- How do I change my address?
- You can update the address of either a beneficiary or an Authorized Legal Representative through your online dashboard under the Settings menu. Generally, an address change to a Hawai'i ABLE account will not affect the operation of your account. However, all check withdrawals requested with the... Read more
- How do I close my account?
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Please give us a call and we’ll help you to formally close your Hawai'i ABLE account. You can reach us Monday through Friday, at 1-844-394-2253, 9am-8pm ET. We’ll be sad to see you go.
- How do I make withdrawals from my account? How long do they take?
- It’s easy to make withdrawals from your Hawai'i ABLE Savings Plan account online. You can withdraw as little as $5 each time and transfer that money into any bank account linked to your Hawai'i ABLE account. If you have more than one investment, you can decide which investment you’d like to pull... Read more
- How can I connect a bank account?
- To connect a bank account to your Hawai'i ABLE account, first log in to your online dashboard, then go to the “Settings” tab and click on the “Add a new bank” button. Follow the steps to link a new bank account by connecting via Plaid or manually adding an account. If you manually add a bank... Read more
- Where can I change my password or multi-factor authentication settings?
- Once you log in to your Hawai'i ABLE account dashboard, select “Security Center” from the dropdown menu next to your profile icon in the upper right corner of the screen. You can also go to your profile and select the “Open Security Center” button next to login settings. From here, you can make any... Read more
- How do I make contributions to my account?
- It’s easy to contribute to your Hawai'i ABLE Savings Plan account. You can make online contributions at any time and set up recurring monthly transfers for as little as $5 each time when you connect your bank account. You can also set up payroll direct deposits through your employer. If you prefer... Read more
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