FAQs
Answers at your fingertips
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- About ABLE
- Account Management
- Additional Tax Benefits and Penalties
- ALR
- Banking and Investments
- Contributions and Withdrawals
- Eligibility
- Getting Started with ABLE
- Gifting
- Prepaid Card
- Recurring Contributions
- Rollover
- Successors and Estates
- Tax Credit
- How much money can I put on the ABLE Prepaid Card?
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You can load as much or as little as you need on the ABLE Visa® Prepaid Card up to $20,000. The maximum load limit per day is $5,000.
- Can I pause my ABLE Prepaid Card temporarily?
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The ABLE Visa® Prepaid Card can be paused temporarily or closed at any time. Simply log in to your Prepaid Card dashboard and click the “Account” tab. Then select the “Temporarily disable” or “Permanently close card” button. Alternatively, you can contact ABLE Visa® Prepaid Card support.
- How does the ABLE Prepaid Card fee get paid?
- Fees for your ABLE Visa® Prepaid Card are deducted from the card’s available balance and not your ABLE account. If the card balance is insufficient to cover the monthly fee, the True Link system will charge the fee at the regular time and True Link will recoup the fee when the next deposit is made... Read more
- Can I set automatic transfers onto the ABLE Prepaid Card?
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Yes, simply fill out and submit this form.
- How often can I load the ABLE Prepaid Card?
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There is no limit on the number of times you can reload your ABLE Visa® Prepaid Card; however, withdrawals from a Hawai'i ABLE account to any Prepaid Cards may not exceed $5,000 per day and $20,000 per month.
- My ABLE Prepaid Card was stolen. How do I protect my account?
- If your card is lost or stolen, please deactivate the card immediately to protect against fraud and prevent additional transactions. You can deactivate the card online, through the 24/7 automated phone system (1-888-219-9054), or by speaking with the True Link Customer Support team at... Read more
- How can I cancel my ABLE Prepaid Card?
- If you would like to cancel your card, simply log in to your card administrator dashboard and click the “Account” tab. Then select the “Permanently close card” button. Alternatively, you can contact pre. Please do not allow others to use an expired, revoked, canceled, suspended, or otherwise... Read more
- Are there any fees associated with the ABLE Prepaid Card?
- There are no transaction fees with the ABLE Visa® Prepaid Card. You can expect to be charged a monthly fee of $1.25 once you’ve activated your card.* Please note that the monthly fee is charged every month, regardless of how often you use—or don’t use—the card. * Other fees, terms, and conditions... Read more
